Refund policy
Refund & Return Policy
At KARNIKAA, all items are non-returnable and non-exchangeable under normal circumstances. Please review your order carefully before placing it.
Defective or Damaged Items
If your item arrives defective or damaged, please contact KARNIKAA Customer Support and share your order details. We may ask you to provide clear photos or a video showing the issue so our team can review it.
How the Issue Will Be Handled
After receiving your complaint and reviewing the available details, our customer support team will explain the next steps and any resolution applicable to your case. A return, replacement, refund, or other resolution is not automatic and will be communicated by the support team after review.
Contact Customer Support
Email: karnikaa121@gmail.com
Phone: +91 94 0708 2214
Please retain your order confirmation and contact support as soon as reasonably possible after noticing a defect or damage.
This policy does not limit any rights or remedies that cannot lawfully be excluded under applicable consumer-protection laws.