Terms of Service

Last updated: October 13, 2026

1. Overview

Welcome to KARNIKAA. These Terms of Service govern your access to and use of our website, online store, and services. By visiting our website or placing an order, you agree to these terms. If you do not agree, please do not use our services.

2. Eligibility and Use of Website

You agree to use this website only for lawful purposes and to provide accurate and complete information when placing an order. You must not misuse our website, attempt unauthorized access, or engage in fraudulent activities.

3. Products and Product Information

KARNIKAA offers pooja items and devotional products. We make reasonable efforts to display product descriptions, images, prices, and details accurately. However, colours, appearance, and minor details may vary depending on lighting, photography, or screen settings.

We reserve the right to correct errors, update product information, and discontinue products where necessary.

4. Prices and Payments

All prices are displayed in Indian Rupees (INR), unless stated otherwise. Prices, offers, and product availability may change without prior notice. The price applicable to your order will be the price shown at checkout when you place the order.

Orders are subject to successful payment verification and acceptance by KARNIKAA.

5. Orders and Cancellations

After placing an order, please review your order confirmation carefully. If you notice an error, contact our customer support as soon as possible. Order cancellation requests are subject to the order's processing and dispatch status and applicable law.

We reserve the right to cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, stock unavailability, or other legitimate reasons. If payment has already been collected for an order that is cancelled, any applicable refund will be processed accordingly.

6. Shipping and Delivery

Orders are shipped to the address provided by the customer at checkout. Delivery estimates, shipping charges, and available delivery options will be communicated during checkout or through order-related updates.

Delivery times may be affected by courier operations, weather, location, or other circumstances beyond our control. Customers are responsible for providing a complete and accurate shipping address and contact details.

7. Refunds and Returns

Products sold by KARNIKAA are generally non-returnable and non-exchangeable under normal circumstances.

If an item arrives defective or damaged, please contact customer support with your order details and supporting photos or video. Our team will review the complaint and communicate the applicable next steps and resolution.

Nothing in these terms excludes any consumer rights or remedies that cannot legally be excluded under applicable law. Please refer to our Refund & Return Policy for further details.

8. Intellectual Property

All content on this website, including text, graphics, logos, designs, and images, is owned by or used with permission by KARNIKAA, unless otherwise stated. You may not copy, reproduce, distribute, or commercially use this content without prior written permission, except where permitted by law.

9. Third-Party Services and Links

Our website may use third-party services or contain links to external websites. These services and websites may be governed by their own terms and privacy policies. KARNIKAA is not responsible for third-party websites or services beyond the responsibilities imposed by applicable law.

10. Limitation of Liability

To the extent permitted by applicable law, KARNIKAA will not be liable for indirect or consequential losses arising from the use of our website or products. Nothing in these terms limits liability where such limitation is prohibited by law, including applicable consumer-protection rights.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have had the opportunity to review that policy.

12. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised date. Your continued use of the website after an update is posted is subject to applicable law and the updated terms.

13. Governing Law

These terms are governed by the applicable laws of India. Any disputes will be handled by the competent authorities or courts as determined under applicable law.

14. Contact Information

For questions about these Terms of Service, orders, or our products, contact us:

Brand: KARNIKAA
Email: karnikaa121@gmail.com
Phone: +91 94 0708 2214
Address: Mufaddal Township, Abhinandan Colony, IDRIS VILLA 04, Mandsaur, Madhya Pradesh 458001, India