Shipping policy

Shipping Policy

Last updated: October 13, 2026

At KARNIKAA, we aim to deliver your pooja and devotional products safely and reliably. Please review our shipping policy before placing an order.

Order Processing

Orders are processed after successful payment confirmation or order confirmation, as applicable. Processing time may vary depending on product availability, order volume, and other operational factors.

Shipping and Delivery

Delivery timelines depend on your location, courier service, and other circumstances. Any estimated delivery date shown at checkout or communicated after ordering is an estimate and is not guaranteed.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your order.

Order Tracking

If tracking details are available for your shipment, they will be shared with you through the contact details provided with your order.

Delays in Delivery

Delivery may be delayed due to courier issues, weather conditions, public holidays, operational disruptions, or other circumstances beyond our control. If you need assistance with your order, please contact KARNIKAA Customer Support.

Incorrect Address or Unsuccessful Delivery

Please ensure that your shipping address, phone number, and other order details are correct before placing your order. Incorrect or incomplete information may cause delays or unsuccessful delivery. Additional shipping charges may apply if reshipping is required, where applicable.

Damaged or Defective Products

If your order arrives damaged or a product appears defective, please contact our customer support team and share your order details along with clear photos or a video showing the issue. Our team will review your complaint and guide you through the next steps in accordance with our Refund and Return Policy and applicable law.